faq

If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.

General
Is Edge500 legit?

Edge500 is a legal investment company incorporated in the United Kingdom.
Office address:Throgmorton St, London EC2N 2AT, United Kingdom.

How to create a new account?

You need to contact your broker and fill in the registration form.
Click Here to create a new account.

How can I keep my account safe?

We take all security measures to protect your account and keep it safe from third parties intrusion.

May I create more than one account?

No. you are allowed to create only one account. For special situations please contact our Customer Support.

How to change my password?

Enter your account and change your password in “Edit Account” section.

Can I change my email?

No. You cannot change your email.

I forgot my password. What should I do?

Go to Forgot password section, enter your registration e-mail address and follow the instructions.

What are the advantages of the Edge500 Company over competitors?

Our goal is not to conduct the tough competition, but to receive a stable profit on the Commodities Market using our own strategy.

What do I need in order to start?

First, you should register on our web-site. The registration procedure is simple and will take just a few minutes. Fill all required fields in registration form, login to account, choose a Commodity plan and deposit your account. After that you'll become an official investor of the Edge500 Company.

I don't receive emails from the company! Why?

Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service @gmail.com to work with the website.

INVESTMENTS AND WITHDRAWAL
What payment systems do you use?

We only accept Wire Bank Transfer.

How fast are my deposits added to my account?

Deposits are credited to your Edge500 account depending on the country it usually takes between 1 and 7 days.

May I create a deposit from my account balance?

Yes. Just login to your account and click on New Deposit. You should select the payment with “Balance” suffix from the payment drop down menu.

May I make new additional deposits?

Yes, but note that all the transactions are handled separately.

May I make direct deposit from my Edge500 account balance (re-invest my profit)?

Yes, sure. You may re-invest your profit from your account balance. In order to make a deposit from your Edge500 account you need to select 'Deposit from Account Balance' on Make deposit page in your Member area.

Who manages the funds?

Our team of investment experts manage all the funds.

What is the minimum and maximum deposit amount?

The minimum deposit amount is $10,000. Maximum - $1,000,000.00.

What is the minimum withdrawal amount?

The minimum withdrawal amount is $1,000.

How to withdraw funds?

You can withdraw your money in your personal account in the Withdraw Section.

Is it possible to place money using one payment system and withdraw them using another?

No, you can withdraw money only with the payment system that was used to place them on deposit.

How quickly can the request of the money withdrawal be processed?

All payments request be process instantly and automatically.

Do you charge any hidden fees from deposit?

No, we don't charge any hidden fees.

Do you charge any hidden fees from withdrawals?

No, we don't charge any hidden fees. Some banks charge some fees.

Do you have any withdrawal limits?

No. We don't have any withdrawal limits and it is totally free of charge.

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